If you get this message when you start UCCNC, please read below.
This is a very common occurrence for first-time Stepcraft customers. There are a couple things to check:
1) Do you have a UC100 interface plugged into the parallel port on the back of the Stepcraft-2 machine and into the computer running UCCNC?
If not, you will need to make sure that is plugged in.
2) I do have the UC100 plugged in, but I still get the Demo message.
Did you get an email from Stepcraft with the UCCNC license file?
If not, please send an email to support@stepcraft.us with the serial number on the top of the UC100 controller and we will email you the license code (For verified Stepcraft customers only!)
If you did, are you sure you put the license file in the C:\UCCNC folder as per the instruction manual?
Many times this error will come up because UCCNC can not verify a UC100 interface with a matching license file.
Please download and read this Tech Bulletin (UCCNC STILL IN DEMO MODE)
If you are still experiencing errors, please email us at support@stepcraft.us.
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